Hey MVP,

We get it, sometimes the fit just isn't right, or maybe you changed your mind – no hard feelings. Here's the playbook for returns at 21BelliVinga:

1. The 90-Minute Window:

You've got 90 minutes from the time you receive your gear to decide if it's a goal or a near miss. That's right, a whole 90 minutes to try it on, strike a pose, and make your decision. Keep the tags on though!

2. Red Cards (Conditions):

For a smooth return, your gear needs to be in tip-top condition. No stains, no smells – just like it arrived, fresh out of the changing room.

3. Substitution Plays:

If you're eyeing another kit or hoodie, no worries. You can return your original gear and score a substitution – easy peasy. Just check if the new gear is available in your size.

4. Sending It Back:

Ready to make the call? Shoot us an email at 21Bellivinga@gmail.com, and our team will guide you on how to send it back like a pro.

5. The Winning Play:

Once your return reaches us and gets the green light, we'll hit you up with store credit or a refund – your call.

6. No-Go Gear:

Unfortunately, not everything can be returned. Customized gear or anything marked as final sale can't hit the return pitch. We hope you understand.

7. Damaged Gear:

If your gear arrives looking worse for wear, hit us up with a snapshot within 48 hours. We'll sort you out – no one likes a damaged kit.

8. Teamwork Makes the Dream Work:

Remember, we're a squad. If you have questions or need a hand, drop us a line. We're here to make sure you're 100% satisfied with your gear.

Let's Keep It Positive!

Thanks for being part of the squad. Returns happen, but the vibe stays positive and we keep moving!